![]() ![]() After hanging about and cooling my heels for 20 minutes (how nice when you've just walked down 300 slippery steps with a heavy bag) he informed me that I had a "beauuuutiful room" with a "beauuutiful terrace" up the road at the Residence Florida. And no explanation at all, just a "oh please wait here, I have to make a phone call". I had booked one of the famous balcony rooms, or so I thought, but when I finally arrived in Positano after a very long and sweaty trip from Naples, Carlo greeted me with a very awkward look and lots of hemming and hawing and shuffling of feet. It was to be my first trip to Positano so I wanted to make sure I got a nice room with a view. ![]() I'd exchanged several emails a week earlier with Carlo, offering my credit card details, assuring him I'd arrive around 2 or 3 pm, giving my mobile phone number, etc etc. I would have liked to write a proper review for the Maria Luisa after having experienced the wonderful view but they managed to give the room I'd booked to someone else. I was tossed out with absolutely no explanation or apology whatsover and forced to take a substandard room up the road. Which turned out to be anything but (and that's another review to come.)Įveryone makes mistakes from time to time but this was a huge disappointment. ![]() ![]()
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